CONTACT & FAQ
Hi! Welcome to my shop. :) Thanks for checking out my wares. Please give this a read before submitting a contact form, thanks!
Q: Why is your mascot a cat if your brand is called FATHONEYBEE
A: FATHONEYBEE is a cat. Next question
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Q: My order was lost, what can I do?
A: I offer replacements & partial refunds on the occasion that packages are lost. :( Please contact me!
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Q: When will X be restocked?
A: Depends! I usually restock my more popular items regularly but some of the things that don't sell as well won't be back once they're sold out. Plushies will not be restocked (sorry) since they are very, very, expensive to produce and I order them in bulk to reduce production costs. I keep all my plushie listings active in my store as a record for myself and customers visiting.
If you really want a plushie that's currently out of stock and are willing to pay a bit extra for a copy, feel free to contact me and I'll see what I can do. (Dark Cacao & Pure Vanilla are exempt from this because they were made by a manufacturer i am no longer working with, sorry) Please note that these copies will range from $100-$140.
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Q: Will you make a doll for X character?
A: Every doll i design is chosen via popularity poll to ensure interest in sales. The polls are usually held before or during preorders of my current project so I'm always w orking on something!
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Q: Do you take commissions for plushies/dolls?
A: Yes I do!! Information for custom plushies can be found here.
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